Onboarding Prerequisites for Hosted Essentials

The following actions must be performed before adding the new Hosted Essentials service:

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Register the customer sub domain on the Customer tenant (see Register Customer Tenant Sub domain).

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Add a new record of the Customer Sub domain in the DNS Zone of the Service Provider tenant (seeRegister Customer Tenant Sub domain).

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Activate the domain by activating a M365 user license on the customer tenant (see Activate the Customer Domain).

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After Service Provider adds the new customer sub domain to the DNS zone, verify on M365 customer tenant (see Verify Domain)

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Perform basic configuration of customer tenant from PowerShell command shell (see Add Voice Route and Online Voice Routing Policy)

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Setup Multiple regions (see Setup Multiple Regions)

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Add the new service (see Onboarding with Hosted Essentials).